Showing posts with label apology. Show all posts
Showing posts with label apology. Show all posts

Wednesday, October 20, 2010

[INFO] From JYJ publicist, Melissa Lam -For Immediate release – Reasons for changes made to US stops and apology

20th October, 5.31pm, SGT
Dear Fans,

First of all, we would like to start this mail with an apology to the change in US stops and all prior travel arrangements made to former locations.

We decided to replace two stops on the original schedule as:

1. It is too punishing on the members physically and mentally to do the back to back gigs and specifically for the US leg, we are taking into consideration possible jet lag.

2. The change was made in lieu of tremendous feedback received from Japanese fans who have asked if we could put one stop in Hawaii for them since Japan was not included in this tour.

3. We wanted to make sure that all JYJ fans will be able to get a ticket to the showcases and hence we told promoters that we need a minimum of a 5000 pax venue for each stop. Due to constraints at the former locations, this can only be accomplished with the new tour stops added. (with the exception of NYC which needed to be locked in as press activities for the stop has been confirmed).

We apologize once again for the inconveniences caused and ask for your understanding. It is the best solution we can come up with to meet expectations on every level.

Thank you.

**Official ticketing information on each stop will be released early next week.

–
Thank you for supporting JYJ in their debut Showcase World Tour 2010 – “The Beginning”.

With Warm Regards,

Fan Coordinator,
Monica. C
JYJ – The Beginning – Showcase World Tour 2010

Email: tour@jyj-thebeginning.com

Monday, October 18, 2010

[INFO] Bhakt’s LETTER OF APOLOGY

Dear Fans

LETTER OF APOLOGY

Quest ID would like to take this opportunity to extend our sincere apologies to you with regards to the unfortunate turn of events during the JYJ Showcase Tour 2010 at Singapore EXPO Hall 3 on 16 October, 2010.

The VIP ticket privileges that included a pre-signed JYJ poster, a handshake and a photoshoot in groups of five fans were confirmed by JYJ’s management, C-Jes Entertainment before the tickets went on sale. However, due to reasons not made known to us, the photoshoot was cancelled shortly before the start of the showcase. We will be making efforts to follow up with JYJ’s management through their local publicist Tinsel PR regarding this matter.

For the delay in the showcase, this was due to the delayed rehearsal to get the sound checks right. JYJ’s schedules were very tight that day.

We gave out free tickets nearing the show date to various channels because we wanted to give back something to the fans who supported us. At the same time, we didn’t want to see an empty hall during the showcase.

For fans who bought tickets together but couldn’t be seated together, this was because all the seats were allocated randomly by the system. We will look into ways to improve our ticketing system for our future events.

We would also like to clarify the followings so that you could put your mind at ease:

1. Quest ID has confirmed with our security officers who were guarding the artistes’ room at the venue that there was no commotion reported or any incident involving one of the artistes ‘breaking a chair’.

2. It was untrue that the artistes and dancers were ‘not given any food’ during the showcase. In fact they were enjoying the Hainanese chicken rice that we had prepared for them and back in the hotel, they ordered from the room service.

We sincerely apologize for any shortcomings on our part as an organizer as the time was short and there were so many last-minute changes by JYJ’s management.

Once again, we extend our sincere apologies to you, and seek your kind understanding of this matter. We hope you enjoyed yourself at the showcase. Thank you.

Yours sincerely
BHAKT YAP
Chief Operating Officer
Promoter for JYJ Showcase Tour 2010 Singapore

Saturday, June 19, 2010

[TRANS] Netizens Apologize to Crebeau

Since the beginning of the lawsuit, a flock of so-called fans have gathered at a website called 'Daum Television TVXQ Gallery'. These fans ally themselves with SM Entertainment, defaming the trio and causing hatred amongst fans. One of the most frequently raised issues revolves around a cosmetics company, and criticisms on the trio are translated into Japanese, English and Chinese, and posted onto various websites.
Daum Television TVXQ Gallery Website
‘Daum Television TVXQ Gallery’ was one of the three websites involved in the initiation of the recent pro-SM fan petition (the other two being ‘savetvxq’ and ‘aftertvxq’). The petition requests a formal apology as well as the three members’ return to SM Entertainment.
The fans on these websites contend that the lawsuit filed by the three TVXQ members was ‘based off of momnetary temptation which began with the cosmetic company.’ They also viciously accuse Crebeau cosmetics of selling cheap, second-rate ‘made in china’ products, and publicly critisize the company for running a pyramid scheme.
The same allegations were made by SM in a press conference held last year.
The slander and defamation of SM and these so-called fans have caused Crebeau Cosmetics severe losses, and this triggered Crebeau CEO Kang Seok Won’s lawsuit against SM CEO Kim Young Min, in which the former claimed victory.
Recently, having gathered sufficient evidence of slander against them over the internet, Crebeau pressed charges against a total of 15 netizens involved in the dissemination of defamatory rumours.
The individuals who have been pressed charges against have since posted letters of apology over various websites.
Below are apologies from three of the ‘Daum Television TVXQ Gallery’ members.

---

June 1st 2010

To all employees of Crebeau Cosmetics Company,

To all the employees of Crebeau whom I have harmed with the contents of my blog, please accept my sincere apologies.
All of this is the consequence of my thoughtlessness, my fallibility and what I thought to be my love for TVXQ.
In particular, I’d like to apologize to President Kang for the extensive losses and pain I have caused. Sorry.

When I wrote the piece about Crebeau, I was expressing my personal opinion and my perception of ‘the truth’, I did not consider the possibility that what I was writing could be completely false, I am truly sorry.
In my naivety, I only thought of myself and failed to consider the staff of Crebeau, I am very sorry.

I am writing this to convey my remorse for the damage I have caused to your company’s reputation. Because of my mistake, many people formed a negative impression of Crebeau.

I have finally come to realize that the things we wrote were the weapons contributing to Crebeau’s losses, I am very regretful.
Looking back at what I wrote, I was rude and disrespectful.
From a young age, my parents taught me the importance of courtesy, of respect, and at that moment, I threw all of it away. To date, everything I have written has been an expression of my own feelings.
I’d like to apologize once again for the things I have written.

I will delete all of the pieces in question and accept all of the charges issued against me.
I am sorry for the damage I have caused with my reckless behaviour, and I will not write anything related to Crebeau Cosmetics in the future. I will leave this website, and this letter of apology will also be the last that I post here.

Once again, I apologize for the harm I have inflicted on all members of staff.
Please take into consideration my young age and the fact that the problem lies with me immaturity. Forgive me.

Finally, I sincerely apologize for this event.

(2 other letters of apology omitted)

Credits: TVXQBaidu
Trans by: dorfehh@DBSKnights
Shared by: DBSKnights

Thursday, May 27, 2010

[TRANS] 100526 26 May Release “XIAH” by XIAH Junsu – Apology Regarding Product Content Error

By Avex Marketing Inc.

As usual, thank you for your support of XIAH junsu.

For “XIAH,”(released on 26 May 2010) Tohoshinki Official Homepage and other sites’ product information page as well as information on sales & promotional posters provided by the company was found to contain errors in product information.

For the great confusion that we have caused our customers, there is no excuse, and we are truly sorry. In the future, we will be more careful about such matters, and we thank you for your understanding.

Product in question: “XIAH” – XIAH junsu RZCD-46562/B ¥1,890 (Tax Inclusive)

Content: Tohoshinki Official Homepage and other sites’ product information page as well as information on sales & promotional posters provided by the company, published under the title of “Special Content” was found to contain errors.

Error: Permanant Special Content – 24 Page Booklet
Correction : None (T/N: No special content)

source: [TOHOSHINKI Official Site]
translation Credits: ssunsett@tohosomnia.net
shared by: tohosomnia.net
Please do not add on/remove credits